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FAQ

Patagonia Provisions

Yes! We are a division of Patagonia, Inc. the outdoor clothing company. Patagonia was founded by Yvon Chouinard in 1973 and the Patagonia Provisions division was created to in 2012. It is operated from one of our remote offices in Sausalito, CA.

Regenerative Organic Certified™ (ROC™)

ROC is an agricultural certification for food, fiber and botanicals. Based on three pillars, it requires farmers to use practices that ensure healthy soil, the ethical and humane treatment of animals, and fairness for farmers and workers. It was created to address the climate crisis, soil degradation, biodiversity loss, factory farming and fractured rural economies globally.

ROC™ has three levels: ROC Bronze, ROC Silver and ROC Gold. Each requires a different number and scope of regenerative and organic practices used. Farms are required to improve through the different levels over the years in order to maintain certification. (Learn more.)

Packaging

The cans for our mussels, mackerel & anchovies are manufactured without Bisphenol A (BPA), BPF, BPS, BPDm and BPAF.

FAQs

We do our best to process and ship orders within 3 business days. Please keep in mind that we get backlogged during the holiday season and it could take longer. If you have any questions about your order, please contact our friendly Customer Service (888-221-8208) and we'll be glad to help.

Didn't find your answer?

support@patagoniaprovisions.com
1-888-221-8208

Patagonia Provisions Customer Service is available weekdays from 8:00am to 4:00pm PT. The best way to get in touch with us is by email, if calling please include an order number with your message, when appropriate.