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If you don’t find the answer you're looking for, please send us your question below and we’ll get back to you as soon as possible.
When will my order arrive?
Do you ship your products internationally?
Do you ship your products to Canada?
Do you ship to Alaska and Hawaii?
How do I contact Customer Service to ask questions and place or modify orders?
Are the cans BPA Free?
Is the packaging recyclable?
How does the carbon sequestration work?
How can eating buffalo be protecting them?
How are the buffalo treated?
How are the buffalo harvested?
What is the best by date for the jerky?
Do I need to refrigerate your lightly smoked salmon?
What is the shelf life of your lightly smoked salmon in a pouch?
How long will pouched salmon keep?
Why is there liquid inside the packaging with the smoked salmon?
Are there any preservatives in the lightly smoked salmon?
How do I find the expiration date for my lightly smoked salmon?
How do I cook my lightly smoked salmon?
What ingredients are used in my lightly smoked salmon?
What is the Lightly Smoked Wild Sockeye Salmon packaging?
Why did we choose this packaging instead of a can?
Is it recyclable?
Can I burn it in my campfire?
Is it microwavable?
Is it safe cooking in plastic?
Can the soups be cooked in the pouch?
Are the soups microwavable?
Is the soup gluten free?
Our Black Bean Soup is gluten free. Our Tsampa Soup, however, is NOT gluten free. They contain organic cracked barley, and/or precooked bulgur wheat, both of which contain gluten.
Is the soup vegetarian and vegan?
What is the shelf life of the soup?
How do I cook my soup?
Can I burn the packaging in a campfire?
What are the natural flavors in the Tsampa Soup?
Can I cook the product with something other than water? i.e. chicken broth/vegetable broth
How do I check the shelf life of the soup mix?
Can the shelf life be extended if I freeze the mix?
Who determines the serving size?
There are lumps in the dry soup mix, is it still okay?
What does USDA Organic mean?
How much salt is added to your product?
What are organic ground rice hulls?